Lead Central Scheduling Representative
Company Name:
Bridgton Hospital
Lead Central Scheduling Representative
Department: Central Scheduling
Schedule: Full-time
Shift: Day/Evening
Hours: M-S
Job Details:
Job
Summary:The Lead Central Scheduling Representative is responsible for accurate coordination and implementation of scheduling for various hospital departments and provider include pre-registration; upfront and past due account collections, medical necessity checking, receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required, coordinate s distribution of educational materials to patients and families if needed in assigned department.
Essential Functions: Receives physician orders and seeks clarification, if necessary; Verifies insurance, obtains pre-authorizations and per-certifications to include medical necessity checking; Answers all telephone inquiries related to scheduling; Schedules patients for treatments or diagnostic procedures using computerized scheduling systems; Resolves scheduling conflicts, as needed; Documents all information regarding patient re-schedules; Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department. Compiles and reports quality check monitoring data to Manager. Responds to diverse questions or refers to appropriate clinical administrative support to the assigned unit when required, ensuresexceptional customer service to Patients, CSU Staff and Management, Visitors, Provider Offices, and all Departments.
Requirements:High School graduate.Minimum of two years relevant experience, including knowledge of scheduling, registration , and medical terminology.Understanding of various insurance plan requirements, government agencies, Medicare and Medicaid.
Skills:Must demonstrate the ability to comfortably use a variety of software programs.High level of interpersonal communication skills required.Must be detail oriented with exceptional organizations skills.
Must be familiar with current scheduling, registration systems as well as call center/customer service exp.Estimated Salary: $20 to $28 per hour based on qualifications.
Bridgton Hospital
Lead Central Scheduling Representative
Department: Central Scheduling
Schedule: Full-time
Shift: Day/Evening
Hours: M-S
Job Details:
Job
Summary:The Lead Central Scheduling Representative is responsible for accurate coordination and implementation of scheduling for various hospital departments and provider include pre-registration; upfront and past due account collections, medical necessity checking, receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required, coordinate s distribution of educational materials to patients and families if needed in assigned department.
Essential Functions: Receives physician orders and seeks clarification, if necessary; Verifies insurance, obtains pre-authorizations and per-certifications to include medical necessity checking; Answers all telephone inquiries related to scheduling; Schedules patients for treatments or diagnostic procedures using computerized scheduling systems; Resolves scheduling conflicts, as needed; Documents all information regarding patient re-schedules; Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department. Compiles and reports quality check monitoring data to Manager. Responds to diverse questions or refers to appropriate clinical administrative support to the assigned unit when required, ensuresexceptional customer service to Patients, CSU Staff and Management, Visitors, Provider Offices, and all Departments.
Requirements:High School graduate.Minimum of two years relevant experience, including knowledge of scheduling, registration , and medical terminology.Understanding of various insurance plan requirements, government agencies, Medicare and Medicaid.
Skills:Must demonstrate the ability to comfortably use a variety of software programs.High level of interpersonal communication skills required.Must be detail oriented with exceptional organizations skills.
Must be familiar with current scheduling, registration systems as well as call center/customer service exp.Estimated Salary: $20 to $28 per hour based on qualifications.
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