Patient Access Specialist Lead
Company Name:
Bridgton Hospital
Patient Access Specialist Lead
Department: Patient Registration
Schedule: Full-time
Shift: Variable hours
Hours: Sun-Sat
Job Details:
Job
Summary: Reporting directly to the Patient Access Manager, the LEAD PATIENT ACCESS SPECIALISTacts as a resource to the Patient Access Team in providing assistance with the monthly team schedule, difficult patient registration issues relative to demographic, financial and regulatory minimum data set requirements. He/she provides training to new registration staff throughout the facility and ensures competency of new registrars by assigning and grading skills assessment tests and requesting security once registrar is deemed competent. The Lead assists with implementation of system updates/changes to processes relative to the McKesson ADT module, as necessary. This position is responsible for acting as a liaison between team members and Supervisor for non human resource issues, monitoring and managing the EMPI (Enterprise Master Patient Index) during periods of system downtime and/or hours of non-coverage in the HIM department to include: communications with all areas of the healthcare system affected by duplicate medical record numbers, merging of duplicate medical records and unmerging as necessary. Performs patient admitting and registration activities in accordance with established Hospital and departmental regulations, policies and procedures. This job description addresses general requirements for the LEAD PATIENT ACCESS SPECIALIST.
Requirements: High school graduate or equivalent. One to three years relevant experience preferred, including knowledge of admitting and registration policies and procedures. Detailed knowledge of department locations and services provided atCentralMaineMedicalCenterpreferred.
Skills: Proficient skills with personal computers and word processing. Able to communicate effectively with professional staff, families and patients. Detail oriented with a high degree of accuracy. Demonstrates a keen understanding of the significant patient safety implications of maintaining a unique patient identifier in the electronic medical record environment. Ability to multi-task and work under pressure.Estimated Salary: $20 to $28 per hour based on qualifications.
Bridgton Hospital
Patient Access Specialist Lead
Department: Patient Registration
Schedule: Full-time
Shift: Variable hours
Hours: Sun-Sat
Job Details:
Job
Summary: Reporting directly to the Patient Access Manager, the LEAD PATIENT ACCESS SPECIALISTacts as a resource to the Patient Access Team in providing assistance with the monthly team schedule, difficult patient registration issues relative to demographic, financial and regulatory minimum data set requirements. He/she provides training to new registration staff throughout the facility and ensures competency of new registrars by assigning and grading skills assessment tests and requesting security once registrar is deemed competent. The Lead assists with implementation of system updates/changes to processes relative to the McKesson ADT module, as necessary. This position is responsible for acting as a liaison between team members and Supervisor for non human resource issues, monitoring and managing the EMPI (Enterprise Master Patient Index) during periods of system downtime and/or hours of non-coverage in the HIM department to include: communications with all areas of the healthcare system affected by duplicate medical record numbers, merging of duplicate medical records and unmerging as necessary. Performs patient admitting and registration activities in accordance with established Hospital and departmental regulations, policies and procedures. This job description addresses general requirements for the LEAD PATIENT ACCESS SPECIALIST.
Requirements: High school graduate or equivalent. One to three years relevant experience preferred, including knowledge of admitting and registration policies and procedures. Detailed knowledge of department locations and services provided atCentralMaineMedicalCenterpreferred.
Skills: Proficient skills with personal computers and word processing. Able to communicate effectively with professional staff, families and patients. Detail oriented with a high degree of accuracy. Demonstrates a keen understanding of the significant patient safety implications of maintaining a unique patient identifier in the electronic medical record environment. Ability to multi-task and work under pressure.Estimated Salary: $20 to $28 per hour based on qualifications.
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