Application Support Analyst, IS
Company Name:
Bridgton Hospital
Application Support Analyst, IS
Department: Information Services
Schedule: Full-time
Shift: Day shift
Hours: M-F with rotating call
Job Details:
Patient Access Application Support Analyst/Cerner:
If you have experience working in a Healthcare setting and an interest in Information systems, we ll train you for the application support analyst role!
Job
Summary:TheApplication Support Analystrole is to support the organization in the effective and efficient use of software applications.
Requirements:Bachelor s degree or equivalent experience. A minimum of 2 years experience with implementation or support of information systems. In lieu of direct application support experience, applicants with healthcare registration and hands on experience using software from a major healthcare applications vendor will be considered. Cerner experience a definite plus!
Job
Responsibilities:
- Provide Enterprise Registration Management system build, support, testing, and maintenance.
- Determine scope of investigation required for system optimization, design, and implementation.
- Consulting with users to determine hardware, software or system functional specifications.
- Supervise the development of test data, unit, and system testing / documentation for all phases.
- Perform QA on application functionality.
- Provide recommendations for Cerner requirements, workflow processes, and business processes.
- Coordinate small to medium projects that include both end-user and IS Staff Team Members.
- Serve as Primary Contact with Software Vendors.
- Monitor existing systems and provide recommendations to maintain high level of performance,
user satisfaction, and integration with other enterprise initiatives.
- Complete general system troubleshooting and facilitate troubleshooting training sessions.
- Collaborate with hospital departments for develop current and future state workflow analysis.
- Prepare written deliverables as defined in project scope.
- Manage resolution of project issues, escalating them to appropriate decision making staff and change control management team.
Personal Attributes:Highly self-motivated and directed, Ability to absorb new ideas and concepts quickly, Excellent analytical and problem-solving abilities, Ability to effectively prioritize and execute tasks in a high-pressure environment, Very strong customer service focus, Excellent written, oral, interpersonal, and presentational skills, Comfortable working in a team-oriented collaborative environment.Estimated Salary: $20 to $28 per hour based on qualifications.
Bridgton Hospital
Application Support Analyst, IS
Department: Information Services
Schedule: Full-time
Shift: Day shift
Hours: M-F with rotating call
Job Details:
Patient Access Application Support Analyst/Cerner:
If you have experience working in a Healthcare setting and an interest in Information systems, we ll train you for the application support analyst role!
Job
Summary:TheApplication Support Analystrole is to support the organization in the effective and efficient use of software applications.
Requirements:Bachelor s degree or equivalent experience. A minimum of 2 years experience with implementation or support of information systems. In lieu of direct application support experience, applicants with healthcare registration and hands on experience using software from a major healthcare applications vendor will be considered. Cerner experience a definite plus!
Job
Responsibilities:
- Provide Enterprise Registration Management system build, support, testing, and maintenance.
- Determine scope of investigation required for system optimization, design, and implementation.
- Consulting with users to determine hardware, software or system functional specifications.
- Supervise the development of test data, unit, and system testing / documentation for all phases.
- Perform QA on application functionality.
- Provide recommendations for Cerner requirements, workflow processes, and business processes.
- Coordinate small to medium projects that include both end-user and IS Staff Team Members.
- Serve as Primary Contact with Software Vendors.
- Monitor existing systems and provide recommendations to maintain high level of performance,
user satisfaction, and integration with other enterprise initiatives.
- Complete general system troubleshooting and facilitate troubleshooting training sessions.
- Collaborate with hospital departments for develop current and future state workflow analysis.
- Prepare written deliverables as defined in project scope.
- Manage resolution of project issues, escalating them to appropriate decision making staff and change control management team.
Personal Attributes:Highly self-motivated and directed, Ability to absorb new ideas and concepts quickly, Excellent analytical and problem-solving abilities, Ability to effectively prioritize and execute tasks in a high-pressure environment, Very strong customer service focus, Excellent written, oral, interpersonal, and presentational skills, Comfortable working in a team-oriented collaborative environment.Estimated Salary: $20 to $28 per hour based on qualifications.
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