Application Support Analyst, IS Internet & Ecommerce - Bridgton, ME at Geebo

Application Support Analyst, IS

Company Name:
Bridgton Hospital
Application Support Analyst, IS
Department: Information Services
Schedule: Temp
Shift: Variable hours
Hours: M-F
Job Details:

Ambulatory EMR/Practice Management Implementation analyst:
If you have relevant work experience and an interest in Information systems, we ll train you for the application support analyst role!
The ideal candidate will have one or more of the following:

3-5 years of experience in an Ambulatory practice or Ambulatory IT support role

Experience in full life cycle implementation of an ambulatory EMR/Practice Management system

Experience working with providers on ambulatory and interrelated inpatient clinical workflow design

Cerner Ambulatory EMR implementation experience preferred, including flowsheets, PowerNotes, Dynamic Documentation order plans, scheduling, and ePrescribe

Familiarity with Meaningful Use requirements for EPs

Experience in the impact analysis of ICD10 to provider practice workflow a plus

Experience with Cerner Patient Portal a plus
Job
Summary:TheApplication Support Analystrole is to support the organization in the effective and efficient use of software applications.
Requirements:Bachelor s degree or equivalent experience. A minimum of 2 years experience with implementation or support of information systems. In lieu of direct application support experience, applicants with clinical experience and hands on experience using software from a major healthcare applications vendor will be considered.
Other preferred experience includes:
Providing excellent, customer focused support to end users
Troubleshooting principles, methodologies, and issue resolution techniques.
Developing documentation for end user training
Development and execution of test scripts for patches, service packs or version upgrades
Working directly with software vendors when working on application or user specific issue resolution
Implementation, support, or hands on end user experience with applications from a major healthcare systems vendor (Cerner, Epic, Meditech, McKesson, etc) a significant plus
Personal Attributes:Highly self-motivated and directed. Ability to absorb new ideas and concepts quickly. Excellent analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Very strong customer service focus. Excellent written, oral, interpersonal, and presentational skills. Comfortable working in a team-oriented, collaborative environment.Estimated Salary: $20 to $28 per hour based on qualifications.

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